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Rogers

It's sad that you need a document with steps on how to reach a real human representative at Rogers Communication. Use this little hack to get someone on the phone so they can transfer you to the appropriate department.

You must wait for all options to be spoken before making selections.

  1. Dial: 1-800-575-9090
  2. Wait for language selection to finish
  3. Press option 4 for “General information”
  4. Press option 4 to “Contact Rogers”
  5. Press option 1 to reach a live representative quickly

Quote and source

Please note that you must be patient at each step of the process and wait for all the options to finish before pressing the appropriate option number. At the end of the options you will be given the option to "go back" (by pressing 9), but if you wait a few seconds after that final step, you will be presented with the option to press 1 to talk to an agent. I just tried it and it worked.